This training reflects industry best practices but does not replace your organization’s SOPs/SOGs. This material can be utilized to provide a perspective as you reflect on emergency operations and can be collaboratively incorporated into your operating procedures as they are updated.
Training officer guidance | Questions and answers
Relevant sections of the National Grid Natural Gas Safety Training Certification Program are listed below the answers where appropriate. Answers without a corresponding reference reflect fire service best practices or are derived from National Grid internal response protocols.
Initial response questions to consider:
Please see Module 3, Poisoning symptoms
With a specific gravity of 0.967, CO is slightly lighter than air. If you are using a CO meter to detect CO, be sure to move the probe up and down to various levels. Some CO may rise to the top of a room.
When inhaled, CO is extremely toxic because it displaces oxygen in the blood. CO is also flammable, and will ignite when its concentration in the air is between 12 and 74 percent.
Please See Module 3, Characteristics
CO is generated by incomplete or inefficient combustion and can be produced by a variety of hydrocarbon-based sources including heaters, fireplaces, gas appliances, vehicle exhaust and generators (a common issue during power outages). Personnel in full PPE should be utilized to initiate air monitoring. If air monitoring reveals a concentration of natural gas, additional precautions should be implemented.
Please See Module 3, Characteristics
CO exposure typically has three levels of severity. The initial symptoms of CO poisoning can look a lot like the flu. The signs include flu-like symptoms such as headache, tiredness, dizziness, confusion and nausea. But these symptoms are just the minor ones. Exposure to high concentrations of CO can cause unconsciousness, convulsions, cardiac or respiratory failure, and even death.
These poisoning symptoms may not appear right away. Unless there is an extremely high concentration of CO in the air, symptoms of CO poisoning make take time to surface. It is important to be aware of the progression of these symptoms and to be alert to any physical changes that victims might exhibit. If you suspect CO poisoning, evacuate the building and make sure victims get fresh air and seek immediate medical attention. If the building uses natural gas, notify National Grid as soon as possible through your dispatcher.
Please see Module 3, Poisoning symptoms
Please see Module 4, When to call
Please see Module 4, Universal response tactics, Arriving on the scene, Parking, Evacuation
Additional information
As you arrive on the incident scene, the ambulance crew reports that they have evacuated the patient they were treating. The ambulance crew also reports that a police officer who arrived and entered the structure before they were on scene is in the back of the ambulance and is feeling ill. The ambulance crew is unsure if any other occupants are in the structure. A RAD 57 oxygen/CO meter has confirmed a high level of CO in the bloodstream of the patient and a moderate level of CO in the bloodstream of the police officer. The ambulance crew informs you that they are not sure of where the CO is coming from but note that the patient said his furnace was serviced two days ago. In the next few minutes, the ambulance will be leaving the scene and transporting both patients to the hospital.
Questions as your crew arrives on the incident scene:
Please see Module 2, Characteristics
Please see Module 2, Characteristics
Please see module 4, Outdoor leak response
No, given the scope of the incident at least one additional ambulance should be requested to evaluate occupants and provide medical monitoring of personnel. And an additional fire suppression unit should be requested so that at least four personnel with full PPE and SCBA are available in case a crew on the interior requires rescue. At least two personnel should remain on the exterior and be ready to affect the rescue of other crewmembers. Based on the size of the structure and the number of occupants, additional resources more than those listed may be required.
As you and your crew arrive on the incident scene, the following tactical priorities should be pursued:
- Instruct the driver to stage apparatus past the structure so that you can observe three sides of the building.
- Assume command and develop a unified command structure with police and EMS personnel.
- Initiate search and rescue operations in full PPE with SCBA.
- Beware that occupants affected by CO may require assistance and not understand the danger that they are in.
- Initiate monitoring of the area with multiple CO meters and CGIs.
- Secure the gas service.
- Be alert for other sources of CO and shut those devices down as you come across them.
- Verify that all occupants of the structure and/or area impacted by the presence of CO have been evacuated.
Please see Module 4, Arriving on the scene, Parking, Evacuation, Safeguards
Prior to the arrival of National Grid, you should request the response of sufficient resources; enter, search and evacuate the structure; and secure utilities and potential sources of CO. Then you should initiate air monitoring for both CO and combustible gas.
Weather may impact the event, as CO poisoning is more prevalent in structures that are secured due to cold temperatures. In addition, the buildup of leaves or snow, or presence of sustained heavy winds or fog may inhibit venting and cause CO to enter the structure.
Additional information
Your investigation finds condensation on the inside of multiple windows, which can be a sign of a CO problem. Air monitoring indicates that the CO seems to be entering the structure from the gas heater flue, which has developed a large opening based on corrosion in the pipe.
Questions regarding working with National Grid:
Upon arrival on the scene, National Grid personnel will report to the incident commander. Personnel will work within the command structure to coordinate actions and render the area safe. National Grid personnel will perform air monitoring but not enter into an IDLH environment. They will secure the gas service or other National Grid utilities as requested by the incident commander and they will test all gas appliances to help determine the source of CO. If an appliance is found to be emitting CO it will be removed from service.
Questions regarding incident termination:
Prior to leaving the scene, the source of CO should be located and taken out of service. All areas of the structure should be monitored and ventilated until the hazard has been mitigated. Once the structure is rendered safe and appliances emitting CO have been tagged and taken out of service, control can be transferred to the residents.