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See more tipsafine2025-02-20T19:21:45+00:00

Tips of the Trade

Tips of the Trade is our safety email newsletter that’s delivered straight to your inbox. It contains quick tips that will help you respond safely and effectively to incidents involving electricity and natural gas.

Sign up for Tips of the Trade today and begin receiving these critical safety reminders!

Check out some of our past Tips:

2025
Responding to gas odorant spills and fires

2024
Do you know the characteristics of National Grid’s pipelines?
Work zone safety: a proactive approach for law enforcement
Understanding NPMS and PIMMA: Essential tools for first responders
Downed power lines and step potential
Responding to cross‑bore emergencies

2023
Natural gas safety during snow and ice events
Be alert for carbon monoxide poisoning
Relief valve safety
Do not use water on a gas fire

2022
Valves on underground natural gas pipelines
Natural gas leaks: Can you detect them?
Vault and manhole emergencies
Power line safety during structure fires
Understanding natural gas regulators

2021
Help us protect National Grid rights-of-way
Effective response to an outdoor natural gas leak/plume
Responding to natural gas transmission pipeline emergencies
Natural gas leak behavior and flammability
Parking and staging for natural gas incidents

2020
Downed power lines and step potential

2019
Natural gas and propane: What’s the difference?
Responding to substation incidents
Understanding pipeline markers

  •   General safety resources

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To report emergencies, call 911 and National Grid immediately.

Smell Gas. Act Fast.

Know what's below. 811 before you dig.

In case of gas emergencies:

  • Long Island and the Rockaways: 911 and 1-800-490-0045
  • Metro New York: 911 and 1-718-643-4050
  • Upstate New York: 911 and 1-800-892-2345
  • Massachusetts: 911 and 1-800-233-5325

In case of electric emergencies:

  • Upstate New York: 911 and 1-800-867-5222
  • Massachusetts: 911 and 1-800-465-1212

Instantly report utility damages with our free First Responder App
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